Privacy Policy

Last Updated: March 20th, 2025

1. Introduction

At ifixurhome.com ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit or use our website and services (the "Services"). By accessing or using our platform, you agree to this Privacy Policy and consent to the data practices described herein.

If you do not agree with the terms of this Privacy Policy, please do not use our Services. We may update this Privacy Policy from time to time, and any updates will be posted on this page with the revised date. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our Services to you. This information may include:

2.1 Personal Information

When you register for an account or interact with our platform, we may collect personal information, including but not limited to:

Name
Email address
Phone number
Billing and payment information
Postal address
Account username and password
Job request details

2.2 Usage Data

We may collect information about your interactions with our Services, including:

IP address
Browser type and version
Device type and identifiers
Location data (if location services are enabled)
Pages viewed, search queries, and time spent on our site
Clickstream data

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience and analyze website traffic. Cookies are small data files placed on your device to remember your preferences and improve functionality. You can control the use of cookies through your browser settings, but disabling cookies may affect the performance of our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our Services, including processing job requests and managing user accounts.
To improve and personalize the user experience, making our platform easier and more intuitive to use.
To communicate with you, including sending notifications, updates, and promotional materials (if you have opted in to receive them).
To process transactions securely and manage billing and payments.
To analyze website usage and trends to enhance our services and optimize site performance.
To comply with legal obligations and resolve any disputes that may arise.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your data with third-party service providers who assist us in operating our platform, processing payments, sending emails, or conducting business-related activities (e.g., cloud hosting services, payment processors, etc.).
Contractors and Service Providers: If you are a property owner using our platform, we may share your information with contractors and handymen to fulfill service requests.
Legal Compliance: We may disclose your information to law enforcement or government authorities if required by law or to protect the rights, property, or safety of ifixurhome.com and its users.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.

5. Data Security

We take reasonable security measures to protect the personal information you provide to us. These measures include encryption, access control, and secure data storage. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

If you believe your account or personal information has been compromised, please contact us immediately.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: You have the right to request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information we hold about you.
Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
Opt-out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

7. Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with the revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

info@ifixurhome.com